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Turn everyday observations into measurable improvement.
Help supervisors identify a behavior, assign focused practice, and verify improvement. Standardize Lead APC and clinician onboarding without adding EHR bloat.
The Proficera Methodology
The Complete Coaching Cycle
1. Observe
Supervisors capture fast, structured feedback using dropdowns or optional voice input following a clinical encounter.
2. Verify
Preceptors review and verify the structured AI suggestions before the coaching record reaches the learner.
3. Develop
A specific plan is assigned featuring one behavior to practice, a responsible coach, and a clear follow-up date.
4. Reassess
Proficera logs reassessment evidence, confirms measured improvement, and securely closes the coaching plan.
Measurable Outcomes
Evaluate Operational Impact
The Proficera pilot prioritizes measurable, short-term operational outcomes to establish baseline improvements before enterprise scaling.
Observation Time Required
Measure the reduction in administrative documentation time required for preceptors to complete valid clinical evaluations.
Coaching Plans Completed
Track the frequency and completion rate of specific assigned behaviors compared to informal, undocumented feedback.
On-Time Reassessments
Monitor dashboards for overdue follow-ups to ensure no clinical development plan is left unresolved.
Leadership
Eric Hofmann, MPAS, PA-C
Having served as a Lead Advanced Practice Clinician, Eric experienced the operational drag of standardizing clinical onboarding. Preceptors lacked the time for heavy EHR documentation, resulting in informal feedback that was rarely tracked or reassessed.
Proficera was built to solve this—providing a lightweight framework that allows supervisors to structure, assign, and verify improvement without disrupting patient workflow.
Data Governance & Processing
Proficera utilizes precise controls to protect organizational data, separating raw input from structured performance records.
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Ephemeral Audio Processing: Voice recordings are routed securely via API for transcription. The raw audio file is immediately and permanently destroyed post-processing.
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Automated Redaction: Identifying entities are scrubbed from transcripts before generating the structured coaching record.
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Verified Access: Retained coaching plans and reassessment schedules are strictly gated by role-based access controls for assigned supervisors and the individual learner.