Proficera™

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EMERGENCY MEDICINE WORKFLOWS

Turn everyday observations into measurable improvement.

Help Lead APCs, medical directors, and physician champions standardize clinician onboarding and development without adding EHR bloat.

Illustrative example—fictional learner
Before Coaching
SJ
Development Plan
Sarah Jenkins, PA-C
Target Behavior
Shift-End Charting Efficiency
Assigned Practice

Complete 80% of patient charts before the end of the scheduled shift, eliminating the 90-minute backlog.

Follow-Up
Reassessment due in 7 days
After Reassessment
Loop Closed

Improvement Confirmed: Learner hit 95% charting compliance before shift-end over the last 5 consecutive shifts. Backlog eliminated.

Verified by: Dr. Reynolds, Medical Director

The Proficera Methodology

The Complete Coaching Cycle

1. Observe

Supervisors capture fast, structured feedback using dropdowns or voice, and verify AI suggestions before routing.

2. Develop

A specific plan is assigned featuring one operational behavior to practice and a clear follow-up date.

3. Review

Supervisors track follow-ups on the dashboard as Proficera logs reassessment evidence to close the loop.

Measurable Outcomes

Evaluate Operational Impact

Observation Time Required

Measure the reduction in administrative documentation time required for preceptors to complete valid clinical evaluations.

Coaching Plans Completed

Track the frequency and completion rate of specific assigned behaviors compared to informal, undocumented feedback.

On-Time Reassessments

Monitor dashboards for overdue follow-ups to ensure no clinical development plan is left unresolved.

Eric Hofmann

Eric Hofmann, MPAS, PA-C

Founder | Emergency Medicine PA

While working in high-volume emergency departments, I experienced the daily friction of clinical training. Preceptors wanted to coach, but the combination of heavy patient volumes and EHR bloat resulted in informal feedback that was rarely tracked or reassessed.

I built Proficera to give clinical leaders a frictionless way to capture observations, assign structured practice, and definitively verify improvement—all without slowing down the shift.

Data Governance & Processing

Proficera utilizes precise technical controls to protect organizational data, separating raw input from structured performance records.

Ephemeral Audio

Voice recordings are routed securely via API for transcription. The raw audio file is immediately and permanently destroyed post-processing.

Automated Redaction

Identifying entities are algorithmically scrubbed from transcripts before the system generates the structured coaching record.

Verified Access

Retained coaching plans and reassessment schedules are strictly gated by role-based access controls for assigned supervisors and the learner.